Appointment Policies

Appointment Scheduling

  • Success Coaching is open for appointments Monday - Thursday  8 a.m. - 6 p.m. and Friday 8 a.m. - 4 p.m.
  • When you schedule an appointment, you will receive a confirmation email with your appointment information and Success Coaching's appointment, and no-show policies.
  • Coaching appointments last 30 minutes each.
  • Complete the online intake form found as link in your appointment confirmation email.
  • Coaching appointments take place in person at the Commons Dining Hall, 2nd floor and McCoy College of Business. 

Cancellation Policy

  • You can cancel or reschedule your appointment through the link in your confirmation email or by calling us at 512.245.5102. 
  • Please contact us as far in advance as possible so that we can make an effort to offer the appointment time to another student.
  • Students that cancel their appointment three or more times consecutively will forfeit their right to meet with a Success Coach before meeting with Success Coaching leadership. 

Late Arrival Policy

  • A 10 minute grace-period is allowed for all appointments. If you arrive more than 10 minutes after your appointment was scheduled, you will need to reschedule. 

No Show Policy

  • Students with three No-Shows will forfeit the right to schedule appointments until they talk with our Success Coaching leadership.