Individual Assistance

Texas State University Ombuds Services are available to all  university employees and students.

We are committed to:

• Listening to you, answering questions, and providing information and referrals to help you resolve your concern most effectively.
• Offering you an impartial perspective that can help you better understand and clarify your situation.
• Providing an assessment of your situation and a sense of your options.
• Providing resources to improve your communication skills to help you prevent and manage conflict more effectively.
• Creating with you problem-solving strategies to best resolve your concerns informally.
• Maintaining confidentiality, not keeping any identifying information or records about you or your concern.