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Freight Broker / Agent Training

Project Manager goes over plans with team.

Learn How to Start Your Freight Brokerage

From licensing and operations to sales and marketing, learn how to get your broker license and start a successful freight brokerage – 100% online and at your own pace!

“This course used read life examples and different learning materials that still help us operate a business,” Kay P., United Tribe Logistics

Job Outlook for Freight Brokers

The US Bureau of Labor Statistics (BLS) lists freight broker/agent as “Bright Outlook” career area, with over 30% job growth expected in the next five years.

According to the US Bureau of Transportation (USDOT), over 11 billion tons of freight move by truck each year. This number will grow, so skilled brokers are needed to keep the industry moving.

According to the Bureau of Labor Statistics, freight brokers make an average of $45,000 annually. Depending on your experience level, top brokers can make over $66,600 per year.


Freight Brokers FAQs

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Course Objectives

Learn the ins and outs of the industry from experienced freight brokers.

Gain the knowledge and resources you need to register with the FMCSA, get a surety bond and break into the shipping industry.

Prerequisites and Requirements

There are no prerequisites to take this course. However, this course focuses solely on U.S. domestic freight brokering, so it is only recommended if you plan to conduct business in the United States.

This course can be taken on either a PC or Mac.

  • The Basics of Freight Brokering

    Job duties, qualities and skills of an effective freight broker and a freight broker agent

    Setting Up Your Business and Office

    Steps needed to launch a brokerage and set up an office

    Setting Goals and Developing Your Corporate Identity

    Evaluate business goals and mission statements

    Setting Up Your Shipper Packet and Your Carrier Packet

    Documents to send to shippers and carriers

    Operations and Using Operations Software

    Forms, logs, and broker software that work best for business; how to avoid or manage day-to-day problems that freight brokers face

    Types of Freight and Exploring Niche Markets

    Differentiate between the types of freight and the types of niche markets available

    Transportation Law

    Transportation law most affect business as a broker or agent, and why they are important to operations

    Broker-Carrier Contracts

    How contracts protect brokers and carriers

    Broker-Shipper Agreements

    Components of an effective broker-shipper agreement

    Insurance for Carriers and Brokers

    Insurance policies and forms essential for carriers and brokers

    Recordkeeping, Accounting, And Financial Management

    Different processes and records encountered as a broker freight

    Determining Your Rate Quotes

    Rate quotes that are based on relevant information

    Carrier Relations and Solutions for Success

    Situations from a carrier's point of view

    Sales and Profitability

    Sales techniques and results as part of sales success

    Advanced Marketing

    Marketing efforts that will be beneficial for business

    Develop Your Negotiation Skills

    Negotiation skills from first real sales calls


Jan Roach

Jan Roach has been a partner in a freight brokerage operation since 1995. For over 10 years, she ran a freight brokerage, overseeing sales, marketing, accounting and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.

Jeff Roach

Jeff Roach has been in the transportation industry since 1986. He founded his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach holds a Bachelor of Science from Abilene Christian University.


Registration and Enrollment

This course is 100% online.

Start any time with 6 months to complete.